Online Service E-Sign Disclosure and Consent Agreement

Online Service E-Sign Disclosure and Consent Agreement

Lubbock National Bank offers the convenience of receiving residential disclosures, documents and other items of a sensitive personal financial nature in a secure online environment. Consenting to this disclosure will allow us to communicate in electronic format via encrypted e-mail. This requires to you create a password and register for the service. If you are an applicant for a residential loan, you further agree that we may provide federal and state mortgage disclosures and documents in electronic format, and that we may at our option discontinue sending paper communications, unless and until you withdraw your consent. This Online Service E-Sign Disclosure and Consent (“Disclosure”) applies to all communications for financial information exchanged through our secure e-mail service.

Electronic Communications Provided. During the loan application process, you agree that we may provide federal and state mortgage disclosures/documents in electronic format, and that we may at our option discontinue sending paper communications, unless and until you withdraw your consent as described below.

Method of Providing Communications to You in Electronic Form. All communications that we provide to you in electronic form will be provided via encrypted e-mail.

Consent Withdrawal/Record Updating. It is your responsibility to provide us with true, accurate, and complete information. This includes an e-mail address, contact, and other information related to this Disclosure. You can change or update information or withdraw your consent to communicate electronically by contacting a customer service representative at 888-607-4277.

Hardware and Software Requirements. In order to access, view, and retain electronic communications that we make available, you must have an e-mail account with an Internet service provider and the most current Adobe Reader.

Requesting Paper Copies. If you receive an electronic communication, we may at our option still send you a paper copy if we deem appropriate. However, you can obtain a paper copy of an electronic communication by printing it yourself or by requesting that we mail a paper copy to you. There is no additional charge for a paper copy. To request a paper copy, contact your loan officer or lending assistant via email or phone. We reserve the right, but assume no obligation, to provide a paper copy of any communication that you have authorized us to provide electronically.

Communication in Writing. All communication in either electronic or paper format from us will be considered “in writing.” You should print or download for your records a copy of this Disclosure and any other communication that is important to you.

Federal Law. You acknowledge and agree that your consent to electronic communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

Termination/Changes. We reserve the right, at our sole discretion, to discontinue your electronic communications, or to terminate or change the terms and conditions on which we provide electronic communications. We will provide you with notice of any such termination or change as required by law.

Consent. By providing your name, email address, today's date, and by clicking "Submit My Consent” below, you consent to receive legal disclosures electronically and to the terms and conditions described above.

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* Please note: If you are unwilling to consent, please contact 888-607-4277.

Contact Us

  •   Main Branch: 4811 50th
         Lubbock, TX 79414
  •   1-888-607-4277
  •   Contact Us