In order to provide you with the best debit card benefits available, Lubbock National Bank will soon replace your existing Personal, Business, or Health Savings Visa debit card with a new debit MasterCard. Not to worry – your debit card service will not be interrupted with this change. Your existing Visa debit card will continue to work until your new debit MasterCard arrives, and purchases and ATM withdrawals will continue to be deducted from your existing checking or Health Savings Account, just like before. With your new debit MasterCard, you will continue to experience the same security, speed, and convenience of using a debit card, plus the following additional benefits at no added cost:
No action is required – simply continue to use your existing Visa debit card until your new debit MasterCard arrives. Once your new card has been activated, make sure to update your card information with any merchants who automatically bill your existing card, as well as your stored card information for online accounts, and destroy your Visa debit card. We plan to make this transition as easy as possible for you, so be on the lookout for additional information in your mailbox and/or inbox as we get closer to making this change.
If you have questions about your card, inquire at any location or give us a call at 888-607-4277 to speak with a Customer Service Representative. We're available to assist you Monday through Friday, 9 a.m. to 5 p.m. If you have questions about the benefits listed in the Guide to Benefits, please call 1-800-MASTERCARD.