Privacy & Legal

INTERNET PRIVACY

Privacy Notice - (PDF)

When you visit our website to view any pages, read product information, or use our online calculators and tools, you do so without telling us who you are and without revealing any personal information. While we do not collect identifying information about our visitors to our site, we do use standard software to collect information for the strict purpose of tracking activity on our site. This allows us to better understand how many people use our site and which pages and features are most popular. The only information we normally collect and store is:

  • The name of your internet service provider;
  • The website that referred you to us (if any);
  • The date and time the pages were accessed; and
  • The page or pages you requested.

There are instances where you may elect to provide us with personal information. If you fill out one of our feedback or request forms or send us email, you are transmitting the information that appears to you in the form or the message. This will typically include information like your name, mailing address, email address, the kind of request you are making and any other information necessary to fulfill your request. You should never transfer personally identifying information that you do not enter yourself. This is always your option: this information cannot be collected unless you specifically elect to send it to us. This information is used internally only for the purpose of fulfilling the request or for contacting you directly and is not given or sold to any other organization.

When you submit personal identifying information via one of our feedback or application forms, that information is also encrypted, or scrambled, by your browser before it is transmitted back to our website. This effectively prevents anyone from intercepting and reading any personal information about you. Note that this encryption does not take place if you send us email, but only when you use your web browser with one of our site's forms.

Our website is not targeted or marketed to children.

© 2013 Lubbock National Bank. Member FDIC | Lubbock National Bank is an Equal Housing Lender | Equal Housing Lender