Careers

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank
• Maintain a positive attitude and provide team support.
• Maintain a philosophy of excellent customer service.
• Displays a professional approach and enthusiasm working with customers.
• Maintains a high level of integrity and respect for confidentiality of Bank and department information.
• Demonstrates willingness to participate in community service and upholds the values of community reinvestment as stated in the Bank’s mission statement.
• Establish new customer relationships by processing new account applications for Deposit, Savings, Certificate of Deposit, and Debit Card accounts.
• Performs teller operations including deposits, check cashing, night depository balancing and other teller job functions.
• Greet lobby/branch customers and direct as necessary.
• Respond to customer inquiries concerning bank products and services.
• Respond to customer inquiries concerning account transactions such as issuing Stop Payments, Closing Deposit Accounts, Transaction Disputes, Research requests, and General Account Inquiries.
• Proactively pursue business development opportunities.
• Contribute to the development of cross-selling opportunities and incentive plans within existing customer base.
• Other duties as assigned.

A high school education is required.  Ability to work with large amounts of money and ability to run a ten-key calculator by touch.  Excellent Customer Service skills.  Excellent communication skills.  Strong computer skills
Neat and professional appearance.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
• Maintain a positive attitude and provide team support.
• Lead the bank towards business intelligence through identification of data resources and introduction of dynamic data interaction while facilitating this shift to be accepted and understood throughout the bank.
• Find ways to connect data from multiple data sources (Fiserv (multiple entities), Q2, Encompass, etc…)
• Management of a team consisting of programmers, web administration and server analysts.
• Database oversight and guidance for SQL and DB2. Gatekeeper for physical design, database performance, backups and security enforcement on databases.
• Ensures risks associated with bank activities are effectively identified, measured, monitored, and controlled.
• Implement system changes with consistency and autonomy. .Net Framework and Cobol understanding.
• Understanding of Kubernetes and containerized application architecture.
• Understanding of API development and management as well as micro services architecture.
• Ability to assist in the development of bank wide data governance for synchronization, integration, extraction, and security of our data resources.

A Bachelor’s Degree in Management Information Systems (MIS) or Computer Science (CS) preferred. Equivalent experience of four years programming experience with database administration required as well as use of business  analytics. Strong understanding of web development/administration, server and application  deployment/administration, and application integration required. Previous supervision/management of personnel is required.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank.
• Greet lobby/branch customers and direct as necessary.
• Respond to customer inquiries concerning bank products and services.
• Establish new customer relationships by processing new account applications for Deposit, Savings, Certificate of
• Deposit, and Debit Card accounts.
• Respond to customer inquiries concerning account transactions such as issuing Stop Payments, Closing Deposit
• Accounts, Transaction Disputes, Research requests, and General Account Inquiries.
• Proactively pursue business development opportunities.
• Contribute to the development of cross-selling opportunities and incentive plans within existing customer base.
• Other duties as assigned.

Proven excellence in both written and oral communication.  Proven ability to interact with customers and support staff to achieve superior service quality.  Demonstrated ability to function with limited supervision.  A four year degree with emphasis in business, marketing, or related field, or combination of previous experience in banking and/or sales preferred.  Previous experience in platform banking applications preferred.  Previous experience in retail sales, preferably at a supervisory position preferred.  PC experience including Windows and Microsoft Office applications preferred.