Careers

• Accept Deposits
• Cash Checks
• Process night deposits
• Balance cash
• Responsible for teller procedures

A high school education is required.  Some previous work experience is preferred.  Ability to work with large amounts of money and ability to run a ten-key calculator by touch.  Must be able to work with and communicate well with customers and employees.  Neat and professional appearance.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Commerce National Bank
• Maintain a positive attitude and provide team support
• Process mortgage files after initial approval is completed.
• Verify required documentation and review files.
• Issue closing instructions
• Fund loans and check in packages to be reviewed for accuracy.
• Close all adverse files and make sure they are in compliance.
• Other duties as assigned.

A high school education is required.  Some previous work experience is preferred.  Knowledge of procedures in processing and closing mortgage loans.  Knowledge of M/L programs and products.  Knowledge of M/L compliance regulations that pertain to loan processing.  Must be well organized, and have ability to juggle multiple tasks on a daily basis.  Excellent customer service skills and knowledge of Microsoft Office, Word, Excel required.  Access, and M/L Applications Systems knowledge preferred.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank.
• Greet lobby/branch customers and direct as necessary.
• Respond to customer inquiries concerning bank products and services.
• Establish new customer relationships by processing new account applications for Deposit, Savings, Certificate of Deposit, and Debit Card accounts.
• Respond to customer inquiries concerning account transactions such as issuing Stop Payments, Closing Deposit
• Accounts, Transaction Disputes, Research requests, and General Account Inquiries.
• Proactively pursue business development opportunities.
• Contribute to the development of cross-selling opportunities and incentive plans within existing customer base.
  Other duties as assigned.

Proven excellence in both written and oral communication.  Proven ability to interact with customers and support staff to achieve superior service quality.  Demonstrated ability to function with limited supervision.  A four year degree with emphasis in business, marketing, or related field, or combination of previous experience in banking and/or sales.  Previous experience in platform banking applications.  Previous experience in retail sales, preferably at a supervisory position.  PC experience including Windows and Microsoft Office applications.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff and tenants of Lubbock National Bank.
• Maintain a positive attitude and provide team support.
• Perform general maintenance on equipment and systems.
• Respond to after-hours emergency calls.
• Other projects, as assigned, to enhance the facilities operation.

10 years in general maintenance experience required. Ability to execute a high standard of quality service is necessary. Good work ethic and pride in workmanship is required. Desire to be part of a successful maintenance team is important.