Careers

• Excellent Customer Service skills
• Excellent communication skills
• Strong computer skills
• Previous supervisor experience preferred
• Previous banking (teller) experience preferred

Accept deposits, cash checks, process night deposits, balance cash, responsible for teller procedures.  Maintains teller schedule.  Monitors overall cash position of the branch.  Backup collections desk.  Multiple other responsibilities to ensure overall effectiveness and productivity of branch.

• Provide quality customer service and work towards the generation, promotion and maintenance of a quality work environment for the staff and tenants of Amarillo National Bank.
• Maintain a positive attitude and provide team support.
• Perform general maintenance on equipment and systems such as;
  1. Lighting and electrical systems
  2. Plumbing systems, fixtures, and pumps
  3. HVAC systems, components, and controls
  4. Mechanical systems and components
  5. Water treatment
• Monitor and operate energy management systems.
• Operate and maintain equipment and systems.
• Respond to after-hours emergency calls.
• Other projects, as assigned, to enhance the facilities operation.

A High School diploma or equivalent is required. Ten years in general maintenance, including lighting and electrical, plumbing, HVAC systems, HVAC controls, mechanical systems and mechanical system components is needed. Ability to execute a high standard of quality service is necessary. Good work ethic and pride in workmanship is required. Desire to be part of a successful maintenance team is important.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank.
• Greet lobby/branch customers and direct as necessary.
• Respond to customer inquiries concerning bank products and services.
• Establish new customer relationships by processing new account applications for Deposit, Savings, Certificate of Deposit, and Debit Card accounts.
• Respond to customer inquiries concerning account transactions such as issuing Stop Payments, Closing Deposit Accounts, Transaction Disputes, Research requests, and General Account Inquiries.
• Proactively pursue business development opportunities.
• Contribute to the development of cross-selling opportunities and incentive plans within existing customer base.
• Other duties as assigned.

Proven excellence in both written and oral communication.  Proven ability to interact with customers and support staff to achieve superior service quality.  Demonstrated ability to function with limited supervision.  A four year degree with emphasis in business, marketing, or related field, or combination of previous experience in banking and/or sales.  Previous experience in platform banking applications.  Previous experience in retail sales, preferably at a supervisory position.  PC experience including Windows and Microsoft Office applications.

• Prepare financial spreadsheets with web based software and/or MS Excel.
• Calculate financial ratios to evaluate customers' financial status.
• Analyze credit data and financial statements, both business and personal to determine the degree of risk involved in extending credit or lending money.
• Analyze financial data such as income growth, quality of management, and market share to determine expected profitability of loans.
• Preparation of loan approval packages to be presented to appropriate loan committees for approval.
• Prepare reports that assess the degree of risk involved in extending credit or lending money.
• Pull and assess personal credit reports.
• Pull and assess Dun & Bradstreet reports.
• Assess certain industry data in determining specific credit risks associated with lending to businesses within that industry.
• Financial statement monitoring.
• Loan covenant and borrowing base monitoring
• Overtime may be required
• Other duties as assigned

College degree in finance, accounting or related field preferred. College degree with other emphasis may be considered if applicant has some finance or accounting background.  Banking experience required unless applicant has college degree in preferred field.  Proficient with Microsoft Word and Excel.

• Accept Deposits
• Cash Checks
• Process night deposits
• Balance cash
• Responsible for teller procedures
• Balance ATM

A high school education is required.  Some previous work experience is preferred.  Ability to work with large amounts of money and ability to run a ten-key calculator by touch.  Must be able to work with and communicate well with customers and employees.   Neat and professional appearance.

• Provide quality customer service, team support, while maintaining a positive attitude.
• Grow branch loan volumes! Make quality loans to new and existing customers.
• Review credit applications, verify all documentation needed on approved loans and close loans with customers, insuring they understand their loan.
• Sell loan products (GAP, Credit Life, Disability, IUI)
• Build personal loan portfolio to grow branch loan base.
• Monitor Individual loan activity to stay in compliance with in-house and legal lending limits.
• Solicit/cross-sell other bank services.
• Support customer service in branch.

College degree or equivalent experience required.  Knowledge of all laws pertaining to consumer lending, including TX Credit Code, Fair Collections Act, Fair Lending Act, and the Uniform Commercial Code.  ENGAGE with customers-displaying leadership for branch.  Must be organized and detail oriented.  Excellent communication skills.  Professional image.