Lubbock
Customer Services Representative – 50th Street
06/09/2021
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| Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank.
- Greet lobby/branch customers and direct as necessary.
- Respond to customer inquiries concerning bank products and services.
- Establish new customer relationships by processing new account applications for Deposit, Savings, Certificate of
- Deposit, and Debit Card accounts.
- Respond to customer inquiries concerning account transactions such as issuing Stop Payments, Closing Deposit
- Accounts, Transaction Disputes, Research requests, and General Account Inquiries.
- Proactively pursue business development opportunities.
- Contribute to the development of cross-selling opportunities and incentive plans within existing customer base.
- Other duties as assigned
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| Requirements: |
Proven excellence in both written and oral communication. Proven ability to interact with customers and support staff to achieve superior service quality. Demonstrated ability to function with limited supervision. A four year degree with emphasis in business, marketing, or related field, or combination of previous experience in banking and/or sales. Previous experience in platform banking applications. Previous experience in retail sales, preferably at a supervisory position. PC experience including Windows and Microsoft Office applications.
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PT Teller – 82nd Street
06/09/2021
| Job Grade: |
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| Job Duties: |
- Accept Deposits
- Cash Checks
- Process night deposits
- Balance cash
- Responsible for teller procedures
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| Requirements: |
A high school education is required. Some previous work experience is preferred. Ability to work with large amounts of money and ability to run a ten-key calculator by touch. Must be able to work with and communicate well with customers and employees. Neat and professional appearance.
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Customer Services Representative – Downtown
05/21/2021
| Job Grade: |
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| Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank.
- Greet lobby/branch customers and direct as necessary.
- Respond to customer inquiries concerning bank products and services.
- Establish new customer relationships by processing new account applications for Deposit, Savings, Certificate of
- Deposit, and Debit Card accounts.
- Respond to customer inquiries concerning account transactions such as issuing Stop Payments, Closing Deposit
- Accounts, Transaction Disputes, Research requests, and General Account Inquiries.
- Proactively pursue business development opportunities.
- Contribute to the development of cross-selling opportunities and incentive plans within existing customer base.
- Other duties as assigned
|
|---|
| Requirements: |
Proven excellence in both written and oral communication. Proven ability to interact with customers and support staff to achieve superior service quality. Demonstrated ability to function with limited supervision. A four year degree with emphasis in business, marketing, or related field, or combination of previous experience in banking and/or sales. Previous experience in platform banking applications. Previous experience in retail sales, preferably at a supervisory position. PC experience including Windows and Microsoft Office applications.
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