Thank you for your interest in joining our family. We are always looking for dynamic, friendly applicants who can provide the unparalleled level of service our customers expect.

Open positions are listed below. If you see a position that interests you and you would like to apply, send your résumé to [email protected]. Be sure to specify which position you’re interested in and include your availability.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Lubbock

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Teller Supervisor – 19th Street Branch

05/01/2024

Hours:                      

9:00am – 6:00pm, Monday – Friday

8:00am – 12:00pm, Occasional Saturdays                                        

Job Duties:                           

  • Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank.
  • Greet lobby/branch customers and direct as necessary.
  • Accept Deposits
  • Cash Checks 
  • Process night deposits
  • Balance cash
  • Responsible for teller procedures
  • Multiple other responsibilities to ensure overall effectiveness and productivity of branch.
  • Be flexible to cover at downtown branch as needed.
  • Other duties as assigned.

Requirements:

  • A high school education is required. 
  • Some previous supervisory experience is preferred. 
  • Ability to work with large amounts of money and ability to run a ten-key calculator by touch. 
  • Must be able to work with and communicate well with customers and employees. 
  • Neat and professional appearance.

Utility Training Specialist  - People Development & Bank Culture

04/26/2024

Job Duties:  

  • Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank.
  • Maintain a positive attitude and provide team support.
  • Provide effective, consistent teller and customer service training for all LNB and ANB South locations which includes travel. 
  • Provide teller and customer service support at various locations when not directly training new employees as needed.
  • Ensure tellers are trained with focus on customer service and exception process while maintaining proper policies and procedures.
  • Maintain and direct ENGAGE environment for positive, good, fun and professional environment.
  • Train all new CSRs with ENGAGE and banking products. Ensure they can open accounts with ease and BE NICE.
  • Help customers determine which financial products best meet their needs and advising customers regarding advantages and disadvantages of different products so they can make their own decision.
  • Stay abreast of new products the Bank introduces for proper training to CSR’s at Branch locations.  

Requirements:

 Some college is preferred. Supervisory experience or equivalent is required.  Previous teller experience of 1 – 2 years is necessary.  Ability to act independently and work professionally with customers and tellers along with various branch teams.  Must be able to work lobby and drive-ups and move from one to the other with ease at various branches. Excellent communication skills are a must. Knowledge of banking procedures and various equipment and systems is necessary.  Must have a neat and professional appearance.

Customer Service Supervisor – 19th Street Branch

04/25/2024

HOURS:

8:00am – 5:00pm, Monday – Friday 

JOB DUTIES:

  • Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of  Lubbock National Bank.
  • Maintain a positive attitude and provide team support.
  • Make Marketing calls on existing customers, as well as potential customers. 
  • Determine which financial products best meet customer needs and advising customers regarding advantages and disadvantages of different products.
  • Provide friendly, fast and efficient customer service.
  • Perform and supervise all teller & CSR functions in support to bank policies and procedures and regulatory agency.
  • Distributes all special projects and handle each customer in a professional manner.
  • Other duties as assigned     

REQUIREMENTS:

  • College Degree preferred, although previous work experience may be considered, a minimum of two or more years of banking experience is required.  
  • Experience in all phases of bank operations is necessary.  
  • Must have the ability to communicate effectively with customers, employees and bank management, create and maintain a good company image with the general public.  
  • Must be able to coordinate and supervise the branch’s customer service representatives and tellers and motivate employees under direct supervision.  
  • Must possess the ability to act independently and handle customer problems and complaints.

Full Time Float Teller - Various Branches

04/12/2024

Hours:                      

40 hours per week – must be available 7am – 7pm

Job Duties:                          

  • Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Lubbock National Bank.
  • Maintain a positive attitude and provide team support.
  • Act as a paying and receiving teller.
  • Process commercial customer deposits.
  • Handle exchange, change orders, loan payments, etc.
  • Work closely with supervisor and customers when questions or problems arise.
  • Verify, straighten and bundle money sold to the vault.  
  • Provide friendly, fast and efficient customer service.
  • Travel to branch locations upon Operations Manager’s request.                               

Requirements:        

A high school education is required.  Some previous work experience is preferred. Ability to work with large amounts of money and ability to run a ten-key calculator by touch.  Must be able to work lobby and drive-ups and move from one to the other with ease.  Must be able to work with and communicate well with customers and employees. Must have neat appearance.

Part Time Teller 

04/09/2024

Hours:                       

1:00pm – 7:00pm, Monday – Friday 

10:00am – 3:00pm, alt Saturdays 

Job Duties: 

  • Accept Deposits
  • Cash Checks 
  • Process night deposits
  • Balance cash
  • Responsible for teller procedures

Requirements:         

  • A high school education is required. 
  • Some previous work experience is preferred. 
  • Ability to work with large amounts of money and ability to run a ten-key calculator by touch. 
  • Must be able to work with and communicate well with customers and employees. 
  • Neat and professional appearance.