Digital Privacy Policy


What does Lubbock National Bank do with your personal information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Payment history
  • Account transactions
  • Account balances
  • Checking account information
  • Wire transfer instructions


All financial companies need to share private personal information to run their everyday business. In the section below, we list the reasons financial companies can share their private personal information; the reasons Lubbock National Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Lubbock National Bank share?

Can you limit this sharing?

For our everyday business purposes – Such as to process your transactions, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes – To offer our products and services to you



For joint marketing with other financial companies



For our affiliates’ everyday business purposes – Information about your transactions and experiences



For our affiliates’ everyday business purposes – Information about your creditworthiness


We don't share

For our affiliates to market to you


We don't share

For non-affiliates to market to you


We don't share


Call (806) 792-1000 or (888) 607-4277

What we do

How does Lubbock National Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. these measures include computer safeguards and secured files and buildings.

How does Lubbock National Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Use your debit card
  • Show your driver's license
  • Make deposits or withdrawals from your account

We also collect your personal information from others such as credit bureaus or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates' information about your credit worthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.



Companies related by common ownership or control--financial or non-financial

  • Our affiliates include a title company and a bank


Companies related by common ownership or control--financial or nonfinancial

  • LNB does not share with non-affiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies and other financial service providers