We love hearing from our customers! Feel free to reach out in the way that works best for you.
We just ask that you please don't send any sensitive info through our contact form (such as account numbers) — it's better to call or visit about that.
Talk to a Person
Chat with one of our Awesome Customer Service Reps right from your computer or mobile device!
Chat is available once you log on to on-line or mobile banking. Monday - Friday 8:00am to 5:00pm.
Access Bank by Phone
To access this system, call (806) 378-8123 and enter your full account number (not your card number) and follow the prompts, just like before.
What can I do with Voice Banking?
- Available 24 hours per day, 7 days a week.
- Check Balances
- Review Transactions
- Transfer Money
A touch-tone phone is required.
Monday through Thursday - 8:00 am to 5:00 pm
Friday - 8:00 am to 6:00 pm
Saturday - 9:00 am to Noon
Sunday – Closed
Lubbock National Bank
P.O. Box 6100
Lubbock, Texas 79493
Send an E-Mail
Please keep in mind that many banking-related communications are not best suited to e-mail. For example, e-mail messages may not be reviewed by a bank representative immediately. For items needing immediate attention, you should call the bank or stop by in person. And you never want to send sensitive personal and account information like account numbers, Social Security numbers, passwords or PIN numbers via e-mail.
In addition, e-mail messages do not serve as a sufficient means for any requirement imposed on you to provide written notice, and e-mail messages may not be used to place a stop payment on a check, request account transfers, or report lost or stolen banking codes and/or cards.
Business Hours Call: (806) 378-8350.