We love hearing from our customers! Feel free to reach out in the way that works best for you. 

We just ask that you please don't send any sensitive info through our contact form (such as account numbers) — it's better to call or visit about that.


Talk to a Person

Please call (806)792-1000 or (888)607-4277

Monday thru Friday 8:00am - 7:00pm

Saturday 9:00am - 1:00pm

Closed on Sunday

Balance Inquiry

Please Call 1-806-378-8081 to talk to one our team members.

Make Loan Payment

Easily pay down your LNB loan in a variety of ways.

Do you have an LNB checking or savings account?

Call (806)378-8075 to speak to one of our team members.


Chat with one of our Awesome Customer Service Reps right from your computer or mobile device!

Chat is available once you log on to on-line or mobile banking. Monday - Friday 8:00am to 5:00pm.

Access Bank by Phone

To access this system, call (806) 378-8123 and enter your full account number (not your card number) and follow the prompts, just like before.

What can I do with Voice Banking?

  • Available 24 hours per day, 7 days a week.
  • Check  Balances
  • Review Transactions
  • Transfer Money

A touch-tone phone is required.

Report a Lost or Stolen Card

Business Hours

Monday through Friday - 8:00 am to 7:00 pm
Saturday - 9:00 am to 1:00 pm
Sunday – Closed

Debit Cards

Business Hours Call: (806) 378-8100 or (888) 607-4277
After Hours number: (844) 596-1324

Credit Cards

Business Hours Call: (806) 392-9048 or (888) 607-4277
After Hours number: (855) 207-7134

Mail Something

Lubbock National Bank
P.O. Box 6100
Lubbock, Texas 79493

Send an E-Mail

Please keep in mind that many banking-related communications are not best suited to e-mail. For example, e-mail messages may not be reviewed by a bank representative immediately. For items needing immediate attention, you should call the bank or stop by in person. And you never want to send sensitive personal and account information like account numbers, Social Security numbers, passwords or PIN numbers via e-mail.

In addition, e-mail messages do not serve as a sufficient means for any requirement imposed on you to provide written notice, and e-mail messages may not be used to place a stop payment on a check, request account transfers, or report lost or stolen banking codes and/or cards.

Wealth Management

For Trust, Investment and Retirement Services Call: (806) 378-8350.


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